cancel
Showing results for 
Search instead for 
Did you mean: 

No signal

Mrsellenmcsherr
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I haven't had any signal for 2days my son my husband all 02 have signal iv tried turning my phone off and on still no good why

Message 1 of 4
702 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 127431 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Mrsellenmcsherr 
there may be a mast not working in your area. Check these guides. Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone? 

Also download the O2 My network app, where you can report problems and be updated.

https://www.o2.co.uk/apps/my-network 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
694 Views

Enlli
Level 69: Guiding Light
  • 8846 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

As your son and husband have signal on O2 can I suggest as an experiment you put your husbands SIM in your phone.

If it works then the likelihood is you have a SIM / Account problem

If things are the same the fault is likely to be your phone.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
688 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Hi @Mrsellenmcsherr were you able to try out another SIM to see if the that works?

Message 4 of 4
642 Views