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Level 1: Joiner
Posts: 2
Registered: ‎06-02-2020
Accepted Solution

No Wif-Fi Calling option on Samsung S10

Hi.

Recently joined O2 with a new Samsung S10 on pay monthly.
The phone is running standard firmware with Android 10.

I've activated 4G / Wi-fi calling on myO2 app.

However, I cannot find the option to enable it on the phone.
I have no option under the phone settings, wi-fi settings or 4g settings.

I was under the impression that on S10 this would work with standard (I.e. non O2 ) firmware?

Any help would be greatly appreciated
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Posts: 104,436
Topics: 552
Solutions: 13,506
Registered: ‎04-04-2012

Re: No Wif-Fi Calling option on Samsung S10

@spinecho 

Not sure if this is up to date for 10 https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

On my OP it's in network settings but on some it is in phone app settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎06-02-2020

Re: No Wif-Fi Calling option on Samsung S10

Highlighted
Posts: 104,436
Topics: 552
Solutions: 13,506
Registered: ‎04-04-2012

Re: No Wif-Fi Calling option on Samsung S10

thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)