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Anonymous
Not applicable

on ‎18-08-2016 14:47

on ‎18-08-2016 14:47

Hi there,

 

For the past week I have been having problem using my phone due to "No Network Connection, No signal found for mobile networks". Today, Thursday 18th August 2016, I have been unable to make calls and when I receive an incoming call the caller cannot hear me and the call is ended with the message "Not registered network". Texts messages are taking a long to time to come through to my phone and when I send a text I get the message "Message Failed" and I have to retry umpteen times. I am constantly "Restarting" or "Powering Off" my phone only to have the same problem.

 

I have taken a lot of screenshots today as proof if needed.

 

Any help would be appreciated, thank you.

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Martin-O2
Former Staff
In response to Anonymous
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Registered:

on ‎19-08-2016 10:11

on ‎19-08-2016 10:11

Welcome to the community @Anonymous Please give us an update once your network service has been restored. 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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