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Network Unlock

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Anonymous
Not applicable

on ‎06-07-2014 13:08

on ‎06-07-2014 13:08

Hi
Hope someone can help me with this. I've got a HTC one that i bought earlier this year on a new refresh account. I'm due to go abroad end of August and want to use it abroad. I've now filled in the online unlock request form twice and have not received a code to unlock the phone. I first requested this in May and then again in June and have not heard anything since.
Can anyone point me in the right direction on how I can get this sorted as I don't really fancy paying the high roaming charges whilst abroad.
Any help/advice will be greatly appreciated
Ash
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Anonymous
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In response to Anonymous

‎06-07-2014 18:41 - edited ‎06-07-2014 18:42

‎06-07-2014 18:41 - edited ‎06-07-2014 18:42

Until the sequence is completed by O2 it won't accept another network SIM card. 😞
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MI5
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on ‎06-07-2014 18:59

on ‎06-07-2014 18:59

It's slipped through the net unfortunately. Hopefully it will be sorted now for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎07-07-2014 19:04

on ‎07-07-2014 19:04

Received an email with the unlock code.
Thank you for your help
Message 23 of 28
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Anonymous
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In response to Anonymous

on ‎07-07-2014 19:05

on ‎07-07-2014 19:05

Woo hoo. wink

Good news.

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MI5
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on ‎07-07-2014 21:06

on ‎07-07-2014 21:06

Great news - Did it work? slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 28
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Anonymous
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on ‎07-07-2014 21:50

on ‎07-07-2014 21:50

Yes worked straight away, I put my sons EE sim working fine now
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Anonymous
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In response to Anonymous

on ‎07-07-2014 21:50

on ‎07-07-2014 21:50

All swell that ends well.
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MI5
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on ‎08-07-2014 10:11

on ‎08-07-2014 10:11

Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 28 of 28
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