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My friend's phone number starts 07 but I get messages from 077

Kaza2424
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on ‎12-08-2018 19:32

on ‎12-08-2018 19:32

So basically my friends number starts 07 so FOR EXAMPLE 071234567 but I receive messages from him as the number 0771234567 but I have to send messages to him on the first number so what's up with that and how do I fix it?
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MI5
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on ‎12-08-2018 19:35

on ‎12-08-2018 19:35

I guess it's an iPhone with the wrong number in the settings.
Settings >Phone >MyNumber
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kaza2424
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on ‎12-08-2018 20:28

on ‎12-08-2018 20:28

Sorry I forgot to mention we are both on Samsung galaxy S7 edge
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MI5
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on ‎12-08-2018 20:32

on ‎12-08-2018 20:32

Sounds like their clid is screwed up.
What network are they on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kaza2424
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on ‎13-08-2018 00:28

on ‎13-08-2018 00:28

We are both on O2 I believe
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MI5
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on ‎13-08-2018 06:52

on ‎13-08-2018 06:52

Ok, so firstly try deleting their number from your contacts and then save them again from the next text they send.
Which number works for calls?
Also get them to check if they have saved their number wrong to their SIM card somehow?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎07-09-2018 19:43

on ‎07-09-2018 19:43

Hi @Kaza2424, it's been a while now since you last posted about this, but I wanted to check if you're still experiencing any issues? Any help from the post above from @MI5? slight_smile Please do let us know so we know if you're ok or need any more help.

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