My Phone keeps switching itself off while using apps

[Anonymous]

Hi I have a Samsung Galaxy S III mini and when I'm on certain apps (mainly gaming apps) my phone switches off by itself after a couple of minutes (if that). The battery still has enough charge and I don't know why it is happening. Can anyone help?

[Cleoriff]

hi @Anonymous What sort of apps are you using?

[Anonymous]

They are Avengers Academy and Marvel Puzzle Quest.

[Anonymous]

Corrupted files or they are rogue apps. Maybe the phone doesn't have the power to handle the games 

[Anonymous]

They used to work just fine but now nothing. My phone says it has low battery and then goes back up to normal. Is it a software problem or the battery?

[Cleoriff · Accepted solution]

According to the Android forum you may need a new battery....(or even a new phone as the S3 mini is quite old now?)

Personally I would try a new battery first...

[MI5]

It's telling you to stop wasting your life playing games 

Or, your battery is faulty and can't cope with the power delivery. (could also be dirty battery contacts, try cleaning with a pencil eraser).

[Anonymous]

You could try a reset but it looks like the battery could be at fault here from what you say

[Anonymous]

Ok thank you for your help. I'll try getting a new battery.

[Cleoriff]

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@Anonymous wrote:

Ok thank you for your help. I'll try getting a new battery.

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No problem. Make sure it's a genuine Samsung battery....nothing cheap and nasty...:smileywink: