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My Phone keeps switching itself off while using apps

Anonymous
Not applicable

Hi I have a Samsung Galaxy S III mini and when I'm on certain apps (mainly gaming apps) my phone switches off by itself after a couple of minutes (if that). The battery still has enough charge and I don't know why it is happening. Can anyone help?

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Cleoriff
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According to the Android forum you may need a new battery....(or even a new phone as the S3 mini is quite old now?)

Personally I would try a new battery first...

 

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Cleoriff
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hi @Anonymous What sort of apps are you using?

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Anonymous
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They are Avengers Academy and Marvel Puzzle Quest.
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Anonymous
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Corrupted files or they are rogue apps. Maybe the phone doesn't have the power to handle the games 

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Anonymous
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They used to work just fine but now nothing. My phone says it has low battery and then goes back up to normal. Is it a software problem or the battery?

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Cleoriff
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According to the Android forum you may need a new battery....(or even a new phone as the S3 mini is quite old now?)

Personally I would try a new battery first...

 

Veritas Numquam Perit

Girl in a jacket
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MI5
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It's telling you to stop wasting your life playing games LOL

Or, your battery is faulty and can't cope with the power delivery. (could also be dirty battery contacts, try cleaning with a pencil eraser).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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You could try a reset but it looks like the battery could be at fault here from what you say

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Anonymous
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Ok thank you for your help. I'll try getting a new battery.

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Cleoriff
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@Anonymous wrote:

Ok thank you for your help. I'll try getting a new battery.


No problem. Make sure it's a genuine Samsung battery....nothing cheap and nasty...:smileywink:

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