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Vennwood
Level 4: Observant
  • 48 Posts
  • 9 Topics
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Registered:

When I send a SMS message and I go over the 150+ characters my message goes to a second SMS however when I send the messages the second one always fails.  Can anyone tell me why and is there a cure?

 

The phone is a Samsung J3 

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MI5
Level 94: Supreme
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Registered:
This used to be an issue years ago on o2 but I’ve not heard about it for a long time.
I’d start by getting a new sim from your local o2 store to see if it helps.
Make sure you get the correct one for your account type too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144755 Posts
  • 634 Topics
  • 27734 Solutions
Registered:
This used to be an issue years ago on o2 but I’ve not heard about it for a long time.
I’d start by getting a new sim from your local o2 store to see if it helps.
Make sure you get the correct one for your account type too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Vennwood
Level 4: Observant
  • 48 Posts
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Registered:
Many thanks - I'll get one next time I go into town
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MI5
Level 94: Supreme
  • 144755 Posts
  • 634 Topics
  • 27734 Solutions
Registered:
Good luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
  • 5434 Posts
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Hi @Vennwood, I hope following @MI5's advice will get this fixed for you!

 

Once you get that new SIM, it'd be fantastic if you could let us know if it sorts your messaging troubles out or if you still experience the same problem! In case other members are in the same situation, it might help them slight_smile

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