MCK Code

GemBot83 · ‎12-05-2021

Hi I have recently moved my number away from o2. I have received an unlatching code, but the phone is asking for an MCK Code as we've entered the code wrong (facepalm!!)

@TheresaV i saw that you have helped others with this, please, please can you help me?

Thank you in advance

TheresaV · ‎12-05-2021

Hi there @GemBot83!

Of course, happy to help I will send you a private message as I need some more details before requesting it!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

GemBot83 · ‎12-05-2021

Excellent!! Thank you

Cleoriff · ‎12-05-2021

@GemBot83

Ussually any of our managers can get these so I'll tag @Martin-O2 and @LukasB as well.

Veritas Numquam Perit

TheresaV · ‎12-05-2021

Thanks for the tags @Cleoriff

I have sent you a private message @GemBot83 so make sure to check your inbox on the top right of the page

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

GemBot83 · ‎17-05-2021

Resolved!!! Quick and friendly service. Thank you very much 😊

O2

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