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MCK Code

GemBot83
Level 1: Joiner
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Hi I have recently moved my number away from o2. I have received an unlatching code, but the phone is asking for an MCK Code as we've entered the code wrong (facepalm!!)

@TheresaV  i saw that you have helped others with this, please, please can you help me? 

 

Thank you in advance

Message 1 of 6
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TheresaV
Former Staff
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Hi there @GemBot83!

 

Of course, happy to help smiling I will send you a private message as I need some more details before requesting it!

β†’ COVID-19 support - Help and support from O2 during the lockdown
β†’ Access for You: Registration - Find out how to register for our Access for You service.
β†’ Just joined the community or thinking of registering? Check out this handy starter guide!
β†’ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 2 of 6
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GemBot83
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Excellent!! Thank you slight_smile

Message 3 of 6
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Cleoriff
Level 94: Supreme
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@GemBot83 

Ussually any of our managers can get these so I'll tag @Martin-O2 and @LukasB as well.

*The Game Is On*

Girl in a jacket
Message 4 of 6
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TheresaV
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Thanks for the tags @Cleoriff smiling

 

I have sent you a private message @GemBot83 so make sure to check your inbox on the top right of the page slight_smile

β†’ COVID-19 support - Help and support from O2 during the lockdown
β†’ Access for You: Registration - Find out how to register for our Access for You service.
β†’ Just joined the community or thinking of registering? Check out this handy starter guide!
β†’ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 6
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GemBot83
Level 1: Joiner
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Resolved!!! Quick and friendly service. Thank you very much 😊
Message 6 of 6
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