Lost contacts list

on 04-04-2017 21:30
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on 04-04-2017 21:30
As title. My Samsung SIII has lost all my info in contacts file. Is there any way at all this can be retrieved?
Thanks Stephen
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on 04-04-2017 21:36
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-04-2017 00:16
When you say tick all the boxes, I presume you mean one at a time. Done that, no luck thus far. Any other ideas. Thanks.
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on 05-04-2017 06:25
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on 05-04-2017 06:25
Possible locations are on the phone, SIM card or Google etc.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-04-2017 11:56
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on 11-04-2017 11:56
Hi, any luck with the contacts list, @Anonymous?
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on 12-04-2017 12:23
No luck at all.
I've followed the given advice, for contacts: no data on SIM, data on phone is what I've recently entered, where has it gone and how could it have gone?
This is a total nightmare for me, is there any possible way of restoring these lost contacts and info contained?
Cheers
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on 12-04-2017 12:52
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on 12-04-2017 12:52
Normally if you go into the contacts app, there is a menu accessed by the 3 dots in top right corner. From here you choose contacts settings, then contacts to display. (Might not be exactly that, depends on phone and Android version.)
You probably want all to be selected.
Have you changed the google account (gmail account) that is logged in to the phone recently?
If the contacts were saved under that then unless/until you log back in with the same account they won't show.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 12-04-2017 12:57
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on 12-04-2017 12:57
We have no idea of knowing how you stored your contacts previously.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

