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Re: LG G4
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on ‎01-02-2017 08:52

Re: LG G4
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on ‎01-02-2017 08:54
Re: LG G4
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on ‎01-02-2017 08:59
Absolutely crazy situation to be in. Someone in the upper echelon of O2 can surely sort this out other than to say go to a local mobile store?
Re: LG G4
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on ‎01-02-2017 09:03
@Anonymous wrote:
That's a dead end too, spoke to 2 guys and they both said the same thing. Anovo do not unlock phones, go back to O2, it is an O2 device.
Thought so, unfortunately.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: LG G4
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‎01-02-2017 09:08 - edited ‎01-02-2017 09:09
Think this is normally the stage where @Toby or @Martin-O2 get called into play...
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Re: LG G4
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on ‎01-02-2017 09:11
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: LG G4
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on ‎01-02-2017 09:16
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: LG G4
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on ‎01-02-2017 09:19
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: LG G4
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on ‎01-02-2017 10:08
Hi @Anonymous,
Sorry to hear you're struggling, feel free to send me a PM and we can see what we can do to sort this out.
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Re: LG G4
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on ‎01-02-2017 10:16
@gmarkj wrote:
But as Anovo carried out the repair on o2's behalf (and under their instruction) there should be a level of communication there that should help in resolving this...
There should also be an understanding that Anova do not supply unlock codes. Something that the op was told and added additional wasted time to their quest...