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Is this possible? (strange issue with battery life)

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paulbacon
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on ‎10-01-2017 15:26

on ‎10-01-2017 15:26

So today for no reason (no app updates or anything recently) I noticed that my battery was dying quicker than normal when on 4G but doesn't die as quick on wifi. When I wasn't using the phone the battery life was as expected so wasn't a wakelock. It was only when using the phone and using data that the battery % went down a lot quicker than normal. A thought came to me that maybe the mast is having issues and draining more battery? Anyway I asked a friend where I work also on o2 and he noticed more battery drain today than usual. Interestingly there was also work on the mast where we both work yesterday. So is it possible that the mast is faulty or having issues, and draining the battery more than normal? Signal is fine and doesn't drop
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MI5
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on ‎10-01-2017 23:02

on ‎10-01-2017 23:02

Strange how it takes that before they listen to us ain't it wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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on ‎10-01-2017 23:09

on ‎10-01-2017 23:09

Im with Three and the same problem started for me this morning battery was down to 45% by lunchtime when normally its around that level at 10pm, the problem is not just limited to o2 seems to be affecting many networks!

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paulbacon
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on ‎10-01-2017 23:29

on ‎10-01-2017 23:29

Thanks, thats good to see. Coming from an IT background geeky things like this always interest me
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MI5
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on ‎11-01-2017 06:28

on ‎11-01-2017 06:28

@Anonymous wrote:

Im with Three and the same problem started for me this morning battery was down to 45% by lunchtime when normally its around that level at 10pm, the problem is not just limited to o2 seems to be affecting many networks!

That's even more weird!

Let us know if anything changes please @Anonymous 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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paulbacon
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on ‎11-01-2017 06:50

on ‎11-01-2017 06:50

So it appears the issue has gone away. Been at work abit and battery drainage back to normal

Wonder how everyone else will fair?
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jonsie
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on ‎11-01-2017 09:51

on ‎11-01-2017 09:51

Seems a heavily edited thread now but at least people can find it if they're having the same issue.

Click Here For Social Media Support Links VirginmediaO2
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gmarkj
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on ‎11-01-2017 10:05

on ‎11-01-2017 10:05

does seem strange that most of the posts that answer questions are no longer there...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


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paulbacon
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on ‎11-01-2017 10:19

on ‎11-01-2017 10:19

Few other 3 network users reported issues yesterday too

Not sure why its been edited?
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MI5
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on ‎11-01-2017 10:28

on ‎11-01-2017 10:28

The whole thread is a non sense now.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-01-2017 10:30

on ‎11-01-2017 10:30

Yes not sure why @viridis posts with photo proof are missing.

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