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Return my device

Sergil
Level 1: Joiner
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I bought the new Samsung s21 5g s21 5g online on the O2 app, I have already been a customer of yours for many years, I tried it for 2 days but I don't like the features of the phone, and the battery does not last for a whole day. plus my brother gave me a gift by buying me a new phone. so if possible I prefer to go back.

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MI5
Level 94: Supreme
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@Sergil 

Link here https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120757 Posts
  • 605 Topics
  • 18202 Solutions
Registered:

@Sergil 

Link here https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 53: Renowned
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@Sergil 

 

You will need to call o2 on 202 from your o2 number and they will arrange a return under the 14day change your mind policy, you will need to include the box and accessories. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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