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Return my device

Sergil
Level 1: Joiner
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I bought the new Samsung s21 5g s21 5g online on the O2 app, I have already been a customer of yours for many years, I tried it for 2 days but I don't like the features of the phone, and the battery does not last for a whole day. plus my brother gave me a gift by buying me a new phone. so if possible I prefer to go back.

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MI5
Level 94: Supreme
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@Sergil 

Link here https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Sergil 

Link here https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@Sergil 

 

You will need to call o2 on 202 from your o2 number and they will arrange a return under the 14day change your mind policy, you will need to include the box and accessories. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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