Huawei p9 nougat update

[Anonymous]

Has anyone notice that their p9 isn't showing up on their o2 app just number and has anyone received an update to nougat yet I contacted Huawei and they said my firmware was a custom one from o2 and couldn't tell me a date contacted guro online and he said it's up to Huawei to release the updates confused

[Anonymous]

Thanks @Chris_K, that clears it up properly. Interesting to know about the customisation script. Just going to have to wait for Huawei to get themselves in gear for their own update schedule. Thanks for feeding back to them as well.

[Anonymous]

I will update here too as soon as Nougat hits my open market build.

[Anonymous]

How disappointing. Huawei have looked at my IMEI and told me I need to rely on O2 to provide the update.
If O2 aren't updating B131 for the P9 Lite it would seem that Huawei can't differentiate between certain body parts.

[Anonymous]

@Chris_K so is it worth pulling the SIM Card then and tryinig a manual update to see if it pulls the updates down?

[Chris_K]

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@Anonymous wrote:

@Chris_K so is it worth pulling the SIM Card then and tryinig a manual update to see if it pulls the updates down?

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If you got the device from the likes of CPW, it won't matter what SIM (or no SIM) you have inserted as the device will still report to Huawei that it's on the 'open market' update path - the customisation scripts I speak of are 'transparent' and won't intefere or change the update path. So if you don't currently see any available updates, inserting a different network SIM or removing the SIM shouldn't change anything.

[Anonymous]

I bought my phone directly from O2 and I'm on EVA-L09C432B182. No update available yet, Huawei say it should be anytime soon.
I'm confused as to why I've not had the update already though as it suggests on a previous post that I should have as it's direct from O2. Why does it suggest that I'm on an open market/cpw build number? Can anyone shead some light for me?

[Anonymous]

I've emailed Huawei and have received this response. I made no mention of O2 in my email and only the B182 build number:

"Thank you for contacting Huawei UK Customer Support.

Regarding your query, if you have purchased an open-market, European device that is intended for UK, we can confirm that the update process is still on-going at the moment.

The Android Nougat update is being released in batches, based on a random list of IMEI numbers, which is why we cannot provide an exact timeframe for when your device will receive it.

The software update should arrive OTA so make sure to check the HiCare app from time to time, as that is where you will receive the notification for the update.

Also, please make sure the Hi Care app is running on its latest version available.

Hope the above information is of assistance, however, should any other questions arise, please do not hesitate to contact us."

They must be updating 5 handsets a day or something! It's all just waiting on Huawei for us folks on a P9 running B182. Maybe they'll give us Oreo instead! ;-).

[Anonymous]

Huawei have confirmed that my P9 Lite with build B131 is "open market". And they have also confirmed that they have no available update. 😞

[Anonymous]

Still no update on the open market variant of the P9 and now emails ignored by the company. This is my first and last Huawei!

[SmileyBoy]

Likewise, I don't think I'll be getting another one.  8 months and still waiting.  Shocking behaviour from Huawei. Maybe it will arrive in time for Christmas, though I'm not saying which year.