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Posts: 70,288
Topics: 674
Registered: ‎14-01-2013

Re: Huawei mate 20 pro WiFi calling

@tubbyfatman 

This is the updated list of supported devices. If you have evidence you were missold then you should make a complaint https://www.o2.co.uk/how-to-complain

 

Wifi and 4G Calling is currently available on the following devices:

  • iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE
  • Samsung Galaxy S10, S10e, S10 Plus, S9, S9 Plus, S8, S8 Plus, Note8, S7, S7 edge and J3 2017, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9, A7, J6+, J4+, A9
  • Sony Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium, Xperia XA2, Xperia XZ1, Xperia XZ1 Compact
  • Oneplus 5, 5T, 6, 6T
  • HTC U11
  • Doro 8035
  • Google Pixel 3, Pixel 3 XL

*The Game Is On*


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Posts: 86,985
Topics: 529
Solutions: 10,966
Registered: ‎04-04-2012

Re: Huawei mate 20 pro WiFi calling

I'm sure @Chris_K has said it's coming soon to your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎07-03-2019

Re: Huawei mate 20 pro WiFi calling

[ Edited ]
Posts: 3,107
Topics: 124
Kudos: 235
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Registered: ‎06-04-2012

Re: Huawei mate 20 pro WiFi calling

Is your mate 20 using factory software or software by o2 with their network provisioning? This is a major part of it.
Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
Posts: 3,107
Topics: 124
Kudos: 235
Blog Posts: 1
Solutions: 42
Registered: ‎06-04-2012

Re: Huawei mate 20 pro WiFi calling

Also toggle airplane mode to restart your SIM. Or reboot the phone to ensure it has been enabled.
Leave your candy-colored cans in the toy chest and try a pair of proper headphones.