Help With Picture Messaging

[Anonymous]

Hi - Looking for some help, I can't send or receive picture messages, O2 have tried to help and are sending me a new sim card out, they did manage to get it to send out pic but still not receive them. My phone is a galaxy s2, anyone any ideas please?

[MI5]

1 - APN's correct? 2 - Cell data turned on? 3 - MMS provisioned on your account? 4 - Credit on phone if PAYG (MMS not included in allowances)?

[GrahamF]

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@MI5 wrote:
1 - APN's correct? 2 - Cell data turned on? 3 - MMS provisioned on your account? 4 - Credit on phone if PAYG (MMS not included in allowances)?

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all of the above & wifi off.........?? 

[jonsie]

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@GrahamF wrote:

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@MI5 wrote:
1 - APN's correct? 2 - Cell data turned on? 3 - MMS provisioned on your account? 4 - Credit on phone if PAYG (MMS not included in allowances)?

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all of the above & wifi off.........?? 

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...will we ever know??:smileytongue:

[MI5]

The S2 will turn on data even if connected to wifi automatically to send & receive MMS messages, providing "use packet data" is ticked

[Anonymous]

Checked all the settings and it's a pay monthly deal, tried it with wifi on and off and still nothing, should get the new sim today so hopefully it might work after that.

[jonsie]

Once you have inserted the new sim, ensure the settings are as follows:

MMS
Name: O2 UK Pay Monthly MMS
APN: wap.o2.co.uk
Proxy: Not set
Port: Not Set
Username: o2wap
Password: password
Server: Not set
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy:  82.132.254.1
MMS port: 8080
MCC: 234
MNC: 10
Authentication: PAP
APN type: mms
APN protocol: IPv4

If you change any settings, then reboot the phone and try to send yourself a photo.

[MI5]

If it still doesn't work after the above you need to call CS to have the MMS reprovisioned on your account. This means it needs deleting and re applying 24 hours later.