
on 25-10-2013 11:37
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on 25-10-2013 11:37
im having 2 issues with my HTC on o2.first is mms and internet. followed the instructions to manually install , got to final part of accepting settings and the application locked up.now i cant get into it,everytime i try it comes up with error message "the application settings(process com.android.settings)has stopped unexpectedly.please try again" and a force close button...which ive pushed and tried 8-10 times,also tried clearing in "manage apps" have two programs of that description running and both will only allow me to force close as an option and it doesnt work.Secondly i have a poor signal , could this be down to those settings ?
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on 25-10-2013 11:44
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on 25-10-2013 11:44
Note: This will wipe the phone and return it to factory settings.
If you have the correct O2 SIM card for your account the phone will automatically pick up the settings when it does it's first boot after the reset.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

25-10-2013 11:40 - edited 25-10-2013 11:42
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25-10-2013 11:40 - edited 25-10-2013 11:42
Try a soft reset or a hard reset to clear the phone.
Be aware a hard reset can delete saved data so do a back up first.
http://www.hard-reset.com/htc-wildfire-hard-reset.html
Or look for a reset all settings option within the phone.
Then text ACTIVE to 2020 for the settings. Save and re boot.
Poor signal maybe a mast issue.
Check here.
http://status.o2.co.uk
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on 25-10-2013 11:44
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on 25-10-2013 11:44
Note: This will wipe the phone and return it to factory settings.
If you have the correct O2 SIM card for your account the phone will automatically pick up the settings when it does it's first boot after the reset.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-10-2013 11:46
Thanks For reply , would rather avoid a hard reboot , did one recently and just got all my numbers and settings back! as for the ACTIVE settings thing , HTC's dont except the settings via text or service messages , hence the manual install. Signal wise i was fine in same places with my Virgin sim i just replaced.on average i get 1-2 bars only now where as before it was 4 consistantly.
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on 25-10-2013 11:49
thanks for reply, again would rather avoid a hard boot.and sequence is hold down volume down button and push power once to load the software and volume up and down to choose and accept settings.
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on 25-10-2013 12:11
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on 25-10-2013 12:11
For clarity......
- Hold the Volume Down button
- Press and release the Power button
- You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
- Select Clear Storage by pressing the Volume Down button
- Press and release the Power button
- Now simply confirm your decision: Volume Up for YES and Volume Down for NO
I doubt you will fix this any other way.....
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on 25-10-2013 12:16
thanks and am resigning myself to that fact , have backed up my numbers in 3 places!
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on 25-10-2013 12:17
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on 25-10-2013 12:17
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 25-10-2013 12:19
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on 25-10-2013 12:19
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on 25-10-2013 12:27
i have and it tells me sync is currently expericing problems and will be back shortly. that since yesterday , but have hard backed them upto another phone.

