Solved: Any obvious reason for HTC Wildfire not to downloa...

Anonymous · ‎04-10-2013

Any obvious reason for HTC Wildfire not to download the O2 wifi App

I can get to the page with the App & the install button but using the button doesn't seem to do anything

Wifi is apparently working OK as I can get to internet pages and also download mail

amy thoughts plase?

Richard

Anonymous · ‎05-10-2013

Thanks to all for the helpful replies

I found the answer ~misplaced operator presumption as to what was actually loaded on the phone ~as in I hadn't got the play store app

I'd been using a Galaxy Tab 3 just previously where play store came ready installed

Have downloaded that and succesfully loaded acrobat reader from play sore that works as I can read a PDF attachment to an email

Thanks again

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Anonymous · ‎04-10-2013

Do other apps download ok?

jonsie · ‎04-10-2013

What software are you running on the phone?

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perksie · ‎04-10-2013

You don't need the app to use O2 Wi-Fi, you can sign up at any O2 hotspot:

http://www.o2.co.uk/coverage/o2wifi

It should work on Android 2.2 and upwards though.

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MI5 · ‎04-10-2013

Try turning wifi off and downloading on mobile data.

Edit. If your wildfire is still running 2.1 it won't install.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-10-2013

HTC Sync did but haven't had any reason to download anything else so not sure of the answer to that

Anonymous · ‎04-10-2013

Not certain although it has had two system updates in the past week

Also not fully certain how to check

Is there any choice as to what it could have on O2's pay & go

(it's a recycled one that has been network unlocked from Orange)

MI5 · ‎04-10-2013

Go to settings >about phone and check the android version.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-10-2013

Just found Adroid version as 2.3.5

Do I actually have "mobile data" with Pay & go

Anonymous · ‎04-10-2013

2.3.5

the post crossed in the ether 🙂

O2

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