Re: HTC One M8 No longer reading sim card

Anonymous · ‎09-07-2016

Any one else had this issue and got an easy fix? Can't get onto the live chat to get them to send a replacement even though they said they would last time I got a hold of them.

jonsie · ‎09-07-2016

Have you tried a factory reset?

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adamtemp64 · ‎09-07-2016

If near a store just pop in for a replacement. Or use the other contact us options at the bottom of the page

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MI5 · ‎09-07-2016

Try another sim in it to see if a sim or phone fault. If phone is faulty and if it's still under warranty contact HTC for support http://www.htc.com/uk/support/
O2 won't replace phone if it's a first time fault, they will send it to a team of butchers who will blame you for breaking it and charge you for fixing it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-07-2016

@MI5 wrote:

O2 won't replace phone if it's a first time fault, they will send it to a team of butchers who will blame you for breaking it and charge you for fixing it.

That would be funny if it wasn't a fact....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎09-07-2016

@jonsie wrote:
@MI5 wrote:

O2 won't replace phone if it's a first time fault, they will send it to a team of butchers who will blame you for breaking it and charge you for fixing it.
That would be funny if it wasn't a fact....

You forgot 'water damage'....

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Martin-O2 · ‎15-07-2016

Hey @Anonymous how did you get on with this? Have you found a fix for your sim issue?

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HTC One M8 No longer reading sim card

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