This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Google Play Store

Anonymous
Not applicable

on ‎07-01-2016 09:49

on ‎07-01-2016 09:49

Hi

 

I have a samsung galaxy s6 128gb and noticed that the google play store is very laggy when browsing through the main app page but when i scroll through the my apps section of the google play store it is not laggy, it is only when scrolling through the homepage of the google play store or even music, movies or games section, i tried uninstalling the google play store updates to see if that fixed things which it did but then i was forced to reupdate the google play store on my s6 again which resulted the store becoming laggy again, i'm guessing this is an update issue with the play store but i was wondering if anyone else is experiencing this with the s6

Message 1 of 16
5,321 Views
0 Kudos
15 REPLIES 15

Anonymous
Not applicable

on ‎07-01-2016 13:10

on ‎07-01-2016 13:10

Try clearing the cache for the play store all
Message 11 of 16
2,295 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎07-01-2016 13:24

on ‎07-01-2016 13:24

I've tried my Note 4. Z1 and Leagoo, all Ok.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 16
2,291 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96790 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

on ‎07-01-2016 13:30

on ‎07-01-2016 13:30

I'm seeing no problems either on Note 4 and Tab.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 13 of 16
2,286 Views
0 Kudos

Anonymous
Not applicable
In response to jonsie

‎07-01-2016 15:20 - edited ‎07-01-2016 15:21

‎07-01-2016 15:20 - edited ‎07-01-2016 15:21

I have no problems on my Galaxy A5, my missus doesn't have any problems either, she uses an S6 Edge

Message 14 of 16
2,279 Views
0 Kudos

Toby
Former Staff
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

on ‎14-01-2016 09:57

on ‎14-01-2016 09:57

Hi @Anonymous,

How has the store been on your mobile since you posted here?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 15 of 16
2,231 Views
0 Kudos

Anonymous
Not applicable

on ‎14-01-2016 17:33

on ‎14-01-2016 17:33

Nope still same, done everything i know to fix it, clearing cache and data, uninstalled to factory google play app. It works fine when i uninstall the update but once the google play store is updated to the latest version 6.0.5 i have lag on the play store 😕 I'm just going to wait and see if a google play store update fixes it when the next update is pushed
Message 16 of 16
2,215 Views
0 Kudos
Top