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Google Play Services

Anonymous
Not applicable

Hi all,

 

I hope somebody can help with this.

 

I have an HTC One M9 running Marshmallow. Seemingly for no particular reason last night I started to get a message flash up saying "Unforunately Google Play Services has stopped" with the options "OK" or report. Pressing either cleared the message briefly. This is constant, I cannot get rid of this message!

 

I Googled the problem & have tried every suggestion. I've force stopped play services & cleared the cache. Deleted & reset my Google account. Uninstalled & reinstalled play services. Even done a factory reset. Nothing has worked. As soon as it's rebooted the message is back, returning as soon as it's cleared. The phone asked to update play services, which I did, & guess what. It's still there.

 

The phone is virtually unusable at the moment as I don't get enough time between the messages to do anything & none of the Google apps will work without play services running.

 

 

Message 1 of 14
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MI5
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Clearly a ROM issue all along but your fix is out of reach for many others that may be suffering the same problem.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 14
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Martin-O2
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Hey @Anonymous have you had any luck resolving this issue yet? 

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Message 12 of 14
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MI5
Level 94: Supreme
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I believe he did "the unmentionable" fix wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 14
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Martin-O2
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@MI5 wrote:
I believe he did "the unmentionable" fix wink

Ahh yes! Well it's fixed that's the main thing wink

COVID-19 support - Help and support from O2 during the lockdown
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Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


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Message 14 of 14
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