cancel
Showing results for 
Search instead for 
Did you mean: 

Finding Google Play Store order IDs

Tom25
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

We have a customer who has been charged for Google Play Store services via their O2 account. The customer wants to initiate a refund but is struggling to find the information we would expect. Where can people who have their Google Play Store charges added to their O2 account find their Google order numbers (of the form GPA.1111-2222-3333-44444)?

Message 1 of 3
721 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Tom25 

Google Support can provide them, and they are the only ones who can. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 3 of 3
707 Views
2 REPLIES 2

Enlli
Level 67: Unsung hero
  • 7983 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

I don't pay by phone but all my Play Store purchases appear in Google PAY.

Don't know if it is the same

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
714 Views

madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Tom25 

Google Support can provide them, and they are the only ones who can. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
708 Views