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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

new phone locked

I have a new Samsung S20 which I activated today. It has locked itself and I don't know the pin number. 0000 does not work, what can I do?

Beefy01 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! how to check contacts are on SIM

An older relative has damaged their phone screen in a fall. The Xperian phone is still operating by touch but may not last long XperiaCould I check whether the contacts are on SIM (How in simple terms ?)How can I change them to SIM if not. Should thi...

Jenny105 by Level 15: Gaining a Reputation
  • 4 replies
  • 0 kudos

Resolved! WiFi/4G calling not working

I have an Xperia 1II which was purchased from the O2 website and collected in store. It's on a pay monthly contract.Neither WiFi calling nor 4G calling have ever worked.I have spoken to several agents via chat and they assure me it's provisioned on t...

Andys1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Sony Xperia 5 II replacement touch screen

Has anyone successfully managed to have a broken touchscreen replaced on the Sony Xperia 5 II, either via O2 repair or another repair service? Currently no independent repair services have this in stock, except one provider from China selling for £25...

Caskers by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! I can't get hold of anyone to speak to

Why is it so darned difficult to gain access to a 'Human Being' I am on the point of cancelling my contract of 11 days because I can't find a darn thing on the phone, nor can I get hold of a human being to speak to about the issues.

Phone screen black

I have tried a few things my phone screen is black but it's on as I tried to reboot it and it vibrates but no light is on it can someone help me

Resolved! Transfer from old phone.

I have just moved from 3 to o2 and got a new phone (A52). Set everything up and transfered everything from my old phone to new (also took my old number with me). When i checked my texts, some looked fine, others had seperated themselves into two conv...

Mike2510 by Level 1: Joiner
  • 1 replies
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Sony Xperia 10 iii Update Issues

Good morning, A week ago I purchased the above handset direct from O2. All is working well except one issue, Google Play Security Updates simply refuse to install past February 2021. It offers me a 544kb update - downloads and installs it - then prom...

UkSparky by Level 1: Joiner
  • 5 replies
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Resolved! screen flickering

hello all just today randomy this appeared on my phone it happen at work just went on break tried to unlock my phone couldint after pressing alot of times it uncloked then it gives me this screen flickering white just keeps blinking and blinking it c...

AdasT by Level 1: Joiner
  • 4 replies
  • 0 kudos