Solved: Signal Issues

Anonymous · ‎16-01-2017

Samsung S7 owner here, Android updated on my phone last week, before then had full signal, after update only get 1 or 2 bars of signal wherever I go.

Tried sim in different phone and still got same issue.

Any ideas?

MI5 · ‎16-01-2017

If the fault is following the sim card, it must be that which is faulty.
Call into any O2 shop and they will do a free sim swap for you to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2017

If the fault is following the sim card, it must be that which is faulty.
Call into any O2 shop and they will do a free sim swap for you to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎16-01-2017

Hi @Anonymous have a look at this thread and see if it helps. You can check your network status via a section within it. https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/1014088

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