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Gear S watch
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on ‎17-11-2015 14:38
Re: Gear S watch
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‎17-11-2015 14:47 - edited ‎17-11-2015 14:50
Hi @Anonymous A bit of a nightmare really .. personally I would have returned it directly to Samsung http://www.samsung.com/uk/support/ (contact numbers in that link)
You can make a complaint to O2 here..http://www.o2.co.uk/how-to-complain
Re: Gear S watch
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on ‎17-11-2015 15:07
Definitely deal with Samsung please.
Re: Gear S watch
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on ‎17-11-2015 19:43
Sorry to hear about this! I'm Toby, the O2 Community Manager. Feel free to send me a private message and the team can look into this for you tomorrow morning.
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Re: Gear S watch
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on ‎20-11-2015 08:38
Re: Gear S watch
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on ‎20-11-2015 08:45

Re: Gear S watch
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on ‎20-11-2015 08:51
Re: Gear S watch
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on ‎20-11-2015 08:52
Re: Gear S watch
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on ‎20-11-2015 09:13
Hi @Anonymous, glad to hear that yiu're sorted and sorry to hear that getting to this point could have gone more smoothly! However, I will feed this back to the rest of the team and feel free to PM me any time about any further issues you have.
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Re: Gear S watch
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on ‎20-11-2015 09:13
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


