Welcome to the O2 Community

Has your question already been answered? See the community FAQ's


Level 1: Joiner
Posts: 1
Registered: ‎24-11-2015
Accepted Solution

unable to recieve texts messages



w3ondering if anyone can help me please. I am unable to recieve text messages from my wife's phone. She is on O2 as well she can call me with no problem and i recieve messages from all other sources. I am using a galaxy 4 and she has a galaxy 5.


many thanks in advance


Posts: 115,740
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: unable to recieve texts messages

Look in your message settings under blocked numbers and check you haven't accidentally added her number to ban list.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)