Solved: Galaxy s3 - no 3G connection - is this only an 02 ...

Anonymous · ‎27-11-2012

Galaxy s3 - cannot connect to 3G, had 5 02 guru's, phoned helpdesk twice and it works for an hour or so and then shuts down. Anyone else experienced this. The last 02 operative told me I needed a new phone as there was something wrong with mine. How do I get them to send me a new one.

MI5 · ‎27-11-2012

Call 202 from your phone if contract or 4445 if PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-11-2012

You need to speak to the people who told you your phone needed replacing.....!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-11-2012

That'll be 02 help desk then.

MI5 · ‎27-11-2012

Call 202 from your phone if contract or 4445 if PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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