cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy note 20 ultra SM-N985F/DS

Zoocas
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Given a new phone (birthday present) using it on an O2 sim only deal. I cant get it to update any settings past July 2020 and yes I am pretty computer literate. Tried smart switch, software update etc any help would be appreciated !!

 

Message 1 of 12
1,284 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

What's your CSC?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 12
1,076 Views

Zoocas
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

CSC :-

ZTO

Brazil/BR

N985FOWO1ATGI

 

Message 3 of 12
1,059 Views

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

Probably need to download and flash it yourself.

You can find the latest firmware here https://www.sammobile.com/samsung/galaxy-note-20-ultra/firmware/#SM-N985F

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 12
1,053 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hello @Zoocas did you manage to fix this?

Message 5 of 12
1,047 Views

Zoocas
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've already looked into this, but without knowing the the right PDA I risk bricking what is a brilliant phone

Message 6 of 12
1,036 Views

Zoocas
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

still trying

Message 7 of 12
1,035 Views

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

The PDA will show when you dial *#1234# or in the about phone details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
1,030 Views

Zoocas
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The app Phone info will also show this. this is the original PDA- N985FXXU1ATGI but which would be the most resent version of that PDA?

Message 9 of 12
1,025 Views

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

Looks like 3DUH2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 12
1,007 Views