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Galaxy note 20 ultra SM-N985F/DS

Zoocas
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on ‎27-09-2021 13:04

on ‎27-09-2021 13:04

Given a new phone (birthday present) using it on an O2 sim only deal. I cant get it to update any settings past July 2020 and yes I am pretty computer literate. Tried smart switch, software update etc any help would be appreciated !!

 

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MI5
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on ‎27-09-2021 14:42

on ‎27-09-2021 14:42

What's your CSC?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Zoocas
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‎27-09-2021 20:16 - edited ‎27-09-2021 20:24

‎27-09-2021 20:16 - edited ‎27-09-2021 20:24

CSC :-

ZTO

Brazil/BR

N985FOWO1ATGI

 

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MI5
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on ‎27-09-2021 20:58

on ‎27-09-2021 20:58

Probably need to download and flash it yourself.

You can find the latest firmware here https://www.sammobile.com/samsung/galaxy-note-20-ultra/firmware/#SM-N985F

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
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on ‎28-09-2021 11:10

on ‎28-09-2021 11:10

Hello @Zoocas did you manage to fix this?

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Zoocas
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on ‎28-09-2021 14:29

on ‎28-09-2021 14:29

I've already looked into this, but without knowing the the right PDA I risk bricking what is a brilliant phone

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Zoocas
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on ‎28-09-2021 14:30

on ‎28-09-2021 14:30

still trying

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MI5
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on ‎28-09-2021 16:07

on ‎28-09-2021 16:07

The PDA will show when you dial *#1234# or in the about phone details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zoocas
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on ‎28-09-2021 16:43

on ‎28-09-2021 16:43

The app Phone info will also show this. this is the original PDA- N985FXXU1ATGI but which would be the most resent version of that PDA?

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MI5
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on ‎28-09-2021 19:42

on ‎28-09-2021 19:42

Looks like 3DUH2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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