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Galaxy note 20 ultra SM-N985F/DS

Zoocas
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Given a new phone (birthday present) using it on an O2 sim only deal. I cant get it to update any settings past July 2020 and yes I am pretty computer literate. Tried smart switch, software update etc any help would be appreciated !!

 

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MI5
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What's your CSC?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zoocas
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CSC :-

ZTO

Brazil/BR

N985FOWO1ATGI

 

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MI5
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Probably need to download and flash it yourself.

You can find the latest firmware here https://www.sammobile.com/samsung/galaxy-note-20-ultra/firmware/#SM-N985F

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
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Hello @Zoocas did you manage to fix this?

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Zoocas
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I've already looked into this, but without knowing the the right PDA I risk bricking what is a brilliant phone

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Zoocas
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still trying

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MI5
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The PDA will show when you dial *#1234# or in the about phone details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zoocas
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The app Phone info will also show this. this is the original PDA- N985FXXU1ATGI but which would be the most resent version of that PDA?

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MI5
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Looks like 3DUH2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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