Solved: Re: Galaxy S8+ screen scratches

Anonymous · ‎04-06-2017

Just noticed that I have deep-ish scratch just off the middle of the screen. Not sure when or how it was caused.
I do have insurance the premier insurance through o2 so was wondering if it was worthwhile using the insurance to get this sorted.

Had to happen a few days before ordering a tempered glass screen protector!

Any help is appreciated.

MI5 · ‎04-06-2017

Yes you can claim but you have to decide if the damage is worth the excess it will cost you.
Unless it's real bad, you won't see it when the screen protector is on anyway.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-06-2017

Yes you can claim but you have to decide if the damage is worth the excess it will cost you.
Unless it's real bad, you won't see it when the screen protector is on anyway.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-06-2017

I think it might be deep enough where a screen protector wont cover it up.
Will give customer service a call tomorrow and decide how I will proceed from there.

Thanks for the reply.

MI5 · ‎04-06-2017

Best of luck mate....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-06-2017

If gone naked with my s8+ not a mark on it lol

jonsie · ‎05-06-2017

@liggerz87 wrote:
If gone naked with my s8+ not a mark on it lol

Don't tempt fate..... 😉

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Anonymous · ‎05-06-2017

Haha I won't I'm careful

jonsie · ‎05-06-2017

Famous last words...

Iceberg...? What iceberg?

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Anonymous · ‎05-06-2017

This is the first time I've had scratches. My S6 Edge had no protector and is in pristine condition. No idea how this scratch happened so yeah I wouldn't tempt fate.

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