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sim swap

Anonymous
Not applicable

Hi anyone else out there having a long wait for a sim swap. Thank you

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Anonymous
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@Anonymous it should only take up to 24 hours. Have you been turning your phone on & off to see if the connection is happening 

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Anonymous
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@Anonymous it should only take up to 24 hours. Have you been turning your phone on & off to see if the connection is happening 

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MI5
Level 94: Supreme
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Registered:
O2 have been having some problems in the last week.
A few have commented on long wait times.
Give them a call if it goes beyond 24 hours http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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Hi @Anonymous has your sim swap gone through yet? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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jonsie
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