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Galaxy S8 Terrible Signal

Anonymous
Not applicable
I have a Galaxy S8 and the reception it receives is absolutely dreadful. Especially comparef to my old iphone 6. Has anybody else noticed this and knows how to fix it?
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Cleoriff
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You might want to have a look through this thread as well @Anonymous

https://community.o2.co.uk/t5/How-to-guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket

View solution in original post

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MI5
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There is nothing you can do to fix it.
If it's faulty you will have to get it fixed.
We recommend talking to Samsung directly http://www.samsung.com/uk/support/
Do you actually suffer from dropped calls etc or is the signal bar just low?
All phones show differently and doesn't necessarily mean a fault.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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You might want to have a look through this thread as well @Anonymous

https://community.o2.co.uk/t5/How-to-guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket
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Glory1
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@Anonymous I have a Galaxy S8+ and have not noticed any reception problems. Definitely look at the links provided by @MI5 and @Cleoriff which will prove helpful.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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Apple always increase their signal meter to make it look better than it actually might be, so if comparing signal level directly to an iPhone, I would expect the Samsung to show lower anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hey @Anonymous happy New Year slight_smile

Let us know if the above info was useful to you and if you have any further questions the community could help you with?

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