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Anonymous
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Accepted Solution

sending emails

I can receive emails no problem, but I cannot send emails unless I actually log in to outlook.

Posts: 117,698
Topics: 576
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Registered: ‎04-04-2012

Re: sending emails

Give us some more details please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 101,907
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Registered: ‎14-01-2013

Re: sending emails


@MI5 wrote:
Give us some more details please.

I presume as this is in the Android section @Anonymous is talking about their phone. The rest is guesswork.Confused.

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Anonymous
Posts: 0

Re: sending emails

Delete the app then reinstall it
Posts: 117,698
Topics: 576
Solutions: 16,542
Registered: ‎04-04-2012

Re: sending emails

Anyone’s guess @Cleoriff ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: sending emails

I have a Samsung Galaxy J3 (6) - my email account is with msn.  I receive emails on my phone, but if I try to send one it reports "sending failed".  I have found loads of stuff about settings and server names etc. on the net, but nothing I try helps.  In addition, some of the details advice settings that do not appear on my phone, ie advanced settings for email??  Some of the solutions do not seem to be complete.  I think that the problem is an incompatability between O2 setup details and Galaxy J3 setup facilities.  I just cannot believe O2 do not have a comprehensive resolution for this type of problem because I cannot imagine I am the first person to come across this problem with outgoing emails, or is emailing now out of date?

Posts: 117,698
Topics: 576
Solutions: 16,542
Registered: ‎04-04-2012

Re: sending emails

[ Edited ]

You just need the correct smtp settings to send emails from your phone.

Incoming e-mail: pop3.live.com

Imcoming port: 995

outgoing e-mail: smtp.live.com

Outgoing port: 25

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 17,382
Registered: ‎31-03-2010

Re: sending emails

@Anonymous Have the smtp settings provided by @MI5 resolved your issue? If so, please let him know.

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Registered: ‎04-01-2009

Re: sending emails

Posts: 117,698
Topics: 576
Solutions: 16,542
Registered: ‎04-04-2012

Re: sending emails

Shouldn’t be but there are other options using ssl if we get some feedback.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)