sending emails

[Anonymous]

I can receive emails no problem, but I cannot send emails unless I actually log in to outlook.

[MI5]

Give us some more details please.

[Cleoriff]

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@MI5 wrote:
Give us some more details please.

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I presume as this is in the Android section @Anonymous is talking about their phone. The rest is guesswork..

[Anonymous]

Delete the app then reinstall it

[MI5]

Anyone’s guess @Cleoriff ?

[Anonymous]

I have a Samsung Galaxy J3 (6) - my email account is with msn.  I receive emails on my phone, but if I try to send one it reports "sending failed".  I have found loads of stuff about settings and server names etc. on the net, but nothing I try helps.  In addition, some of the details advice settings that do not appear on my phone, ie advanced settings for email??  Some of the solutions do not seem to be complete.  I think that the problem is an incompatability between O2 setup details and Galaxy J3 setup facilities.  I just cannot believe O2 do not have a comprehensive resolution for this type of problem because I cannot imagine I am the first person to come across this problem with outgoing emails, or is emailing now out of date?

[MI5 · Accepted solution]

You just need the correct smtp settings to send emails from your phone.

Incoming e-mail: pop3.live.com

Imcoming port: 995

outgoing e-mail: smtp.live.com

Outgoing port: 25

[Bambino]

@Anonymous Have the smtp settings provided by @MI5 resolved your issue? If so, please let him know.

[jonsie]

Isn't port 25 blocked now by O2? 

[MI5]

Shouldn’t be but there are other options using ssl if we get some feedback.