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Galaxy S3 Mini

Anonymous
Not applicable

I was sent a picture in a text message and my phone will not display it " unable to download at this time try later" is the message on screen. I am on PAYG and i spoke to a O2 guru yesterday and he emailed me the settings which i duly installed but still does not work.

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Anonymous
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Speak to uk customer services on 4445 to have your account provisioned for mms.

Here are the apn settings http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Also text ACTIVE to 2020 to ask for the settings again. Save and re boot your phone.

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Anonymous
Not applicable
Speak to uk customer services on 4445 to have your account provisioned for mms.

Here are the apn settings http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Also text ACTIVE to 2020 to ask for the settings again. Save and re boot your phone.
Message 2 of 6
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Anonymous
Not applicable

Yes i will speak to customer services first before i install all the settings again. Already tried as you mentioned about settings also took battery out and sim card as someone else suggested. Thanks for your help will probably contact CS tomorrow.

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Anonymous
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Morning,

 

 

Hope all goes Ok for you.

Message 4 of 6
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Anonymous
Not applicable
Now working ok after contacting C S
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jonsie
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