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Galaxy S2 stuck on boot screen

Anonymous
Not applicable

Hi,

 

Ive had my Galaxy S2 (GT-I9100) for nearly 18 months now and this morning my phone was off, which was strange as I charge overnight, when I tried to turn it on I couldn't and I had to remove the battery before it would turn on. Unfortunately though now it wont past the initial boot screen (which shows the Galaxy logo).

 

My phone also won't go into recovery or download modes on boot up using the power+home+volume technique and Kies won't acknowledge that my phone is plugged in to the PC.

 

Other than the Galaxy logo the only other thing the screen will display is the battery charging when it is plugged in.

 

My phone is not rooted and Ive never tried to root it, and it's running Jelly Bean.

 

I've accepted that I'm probably going to lose everything on the phone but is there anything I can do to get it working because I can't upgrade until December 😞

 

Any help would be appreciated, thank you.

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Anonymous
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Okay I've tried again twice with each USB port and with different cable and each one fails. I even reverted back to the newer Odin (v3.07) and tried that a few times again to no avail.

 

Is there anything else that might work? 

Message 21 of 32
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MI5
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The only other thing I can suggest you try is a factory reset, but you will loose all your settings and some data from the phone. It's the same 3 button process but with Vol Up instead of Vol Down.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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Okay I'll try that since I was prepred to lose it all anyway. 

 

Thanks

Message 23 of 32
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Anonymous
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Pressing Volume up doesnt do anything 😕

 

I just get the "Samsung Galaxy SII" Boot screen again and the phone will not do anything else

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MI5
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If it's going into download it should go into recovery. Hold Vol Up + Home then press Power key.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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It won't.

 

Once I press the power button the boot screen shows and then just goes off.

 

If I let go of the power button once the boot screen shows then the screen just stays on and the same if I let go of all buttons when it displays the boot screen 😕

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Anonymous
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This is the only screen I see (other than the download mode screen):

 

logoold_350x583.jpg

Message 27 of 32
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MI5
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Mate, I think it's kippered. You've done all you can do - there is something more serious going on here than a software crash. Never seen one like it before but I suggest you contact Samsung and get them to take a look at it http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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perksie
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@MI5 wrote:
Mate, I think it's kippered.

More like a flounder perhaps? wink

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MI5
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@perksie wrote:

More like a flounder perhaps? wink


Most appropriate Smiley LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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