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Galaxy S2 stuck on boot screen

Anonymous
Not applicable

Hi,

 

Ive had my Galaxy S2 (GT-I9100) for nearly 18 months now and this morning my phone was off, which was strange as I charge overnight, when I tried to turn it on I couldn't and I had to remove the battery before it would turn on. Unfortunately though now it wont past the initial boot screen (which shows the Galaxy logo).

 

My phone also won't go into recovery or download modes on boot up using the power+home+volume technique and Kies won't acknowledge that my phone is plugged in to the PC.

 

Other than the Galaxy logo the only other thing the screen will display is the battery charging when it is plugged in.

 

My phone is not rooted and Ive never tried to root it, and it's running Jelly Bean.

 

I've accepted that I'm probably going to lose everything on the phone but is there anything I can do to get it working because I can't upgrade until December 😞

 

Any help would be appreciated, thank you.

Message 1 of 32
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Anonymous
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Right so I changed USB port and tried again, Kies isn't running and it still failed 😕

 

The screen on my phone still dispays the android figure and "Downloading... Do not turn off Target!!" 

Message 11 of 32
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MI5
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Pull the battery and go back into download mode. Are you getting confirmation that the phone is connected in the com box?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 12 of 32
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Anonymous
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Okay I will do and this is what Odin shows: The blue box is confirmation of the phone being connected right? (it goes blue the second my phone is plugged in)

 

Odin SS.png

Message 13 of 32
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MI5
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Yes, that all looks OK. If it doesn't work next time try Odin 3.04 instead from here http://www.android.gs/download-odin-3-04/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 32
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Anonymous
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Hi again,

 

I tried once more and it failed and then I did what you suggested and installed the older version of Odin and it failed again slight_frown

 

Is there anything else I can do?

Message 15 of 32
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MI5
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Can you post the full content of the message box for me....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 32
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Anonymous
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Sure:

 

<ID:0/003> Added!!

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> I9100XWLSD_I9100XXLS8_I9100O2ULS7_HOME.tar.md5 is valid.

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<ID:0/003> Odin v.3 engine (ID:3)..

<ID:0/003> File analysis..

<ID:0/003> SetupConnection..

<ID:0/003> Initialzation..

<ID:0/003> Get PIT for mapping..

<ID:0/003> Firmware update start..

<ID:0/003> boot.bin

<ID:0/003> NAND Write Start!! 

<ID:0/003> Complete(Write) operation failed.

<ID:0/003> Added!!

<OSM> All threads completed. (succeed 0 / failed 1)

 

Message 17 of 32
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MI5
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Just keep trying different USB ports and different cables (if you can). It's been stubborn but it will go eventually. Just keep pressing start after each "Fail" sometimes it will force it through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 32
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Anonymous
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Oky I will do, thanks for your help. I'll update how I get on.

Message 19 of 32
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MI5
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There's nothing wrong with your process or what you're doing, but most likely an issue with Odin not liking the USB port or cable.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 32
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