Solved: Galaxy S2 not receiving incoming calls

Anonymous · ‎02-06-2015

I have had my Galaxy S2 now for over 2 years but within the last week, all my incoming calls are going straight to voicemail even if I have full signal. I am not having this problem with text messages as these are being received instantly. It is very annoying as I keep missing calls & don't know why this is happening. I haven't downloaded any new apps for months now (mainly as my phone is out of memory!) so I know this isn't the issue. Can anyone help?

perksie · ‎02-06-2015

Try extending the time before VM cuts in, dial **61*901*11*30# then press the call button.

This sets it to the maximum of 30 seconds and you can change it in 5 second stages.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

MI5 · ‎02-06-2015

Dial ##002# <send> to cancel any diverts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-06-2015

Unfortunately this did not work and now when you call my mobile, you don't even get the option of voicemail, just a recorded message telling me I am unavailable so this has made it worse as no one can even leave me a message now.

Anonymous · ‎02-06-2015

Have now got voicemail back by finding online about calling 1750 to activate this. Still can't find out why my calls are going straight to voicemail though - very frustrating.

MI5 · ‎02-06-2015

1750 turns on vm and 1760 will turn it off.
I can't remember if the S2 has blocking mode but check if it has and that it isn't on.
Also check your blocked calls list to see if you have added numbers to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎02-06-2015

Try extending the time before VM cuts in, dial **61*901*11*30# then press the call button.

This sets it to the maximum of 30 seconds and you can change it in 5 second stages.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎08-06-2015

Hi @Anonymous how are you getting on with this? Any updates?

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