Galaxy S2 and e-mails

[Anonymous]

Not sure if anyone else has suffered this. I have had my S2 for two months now and just recently it has been playing up regarding emails. I set up originally to my blueyonder account (along with other mobile devices which receive and send fine) i can connect to the internet ok and everything else works ok and my phone has now started to display the message 'connection error' and when trying to reload the incoming settings a message appears 'connection failed'. Every now and then I do receive an email but then not and it will not send any emails.

Stuck in a hole as spoke to the O2 guru and he just said take it to an O2 shop. Any ideas?

[MI5]

The connection failed message indicates the settings are wrong. Delete the account and start over. When you enter the user name and password select manual settings at the bottom of the screen, this will allow you to bypass the auto setup which does fail occasionally.

[Anonymous]

thanks for that i have remove the account and re-ented details and it now times me out for taking too ling to register while the green line blinks accross the screen. i do not have the manual option appearing at the bottom only the next button then it goes straight to searching.

what new i have lost my email account.

[MI5 · Accepted solution]

On the very first screen after entering the user name and password, before moving to any other screen untick push (might have to use back key also to clear keyboard) and manual will appear at the bottom.

[Anonymous]

That seems to have worked - lets hope it keeps going now. Thanks, John

[MI5]

Should be OK now but come back if you have any more problems.

[Anonymous]

Interesting to read about this I am experiencing problems with my emails as well. Basically I am receiving emails, but when I try and send a reply it remains in outbox. Sometimes the email gets to the recipient, despite still showing as in outbox and other times it doesn't. Anyone got any ideas?

[MI5]

Outgoing settings are probably wrong. Check for the correct settings on your email providers website.

[Anonymous]

Thanks for the reply. I have three email accounts and its affecting all of them so I dont think its the email provider. Its something to do with the phone I think.

[MI5]

I need more info on your accounts and how they are set up to help, I'm not a mind reader, unlikely to be the phone at fault