Fast Wireless Charging greyed out

[Paul_Iddon]

I have the Samsung official wireless charger EP-PG9201 and need to charge my S20 Ultra wirelessly until I can send my phone away to fix the charging port which (disgracefully!) has broken after 4 months.

But when I put the phone onto the charger, the Fast Wireless charging toggles off.

Any help to get this on please?

Paul.

[MI5]

@Paul_Iddon 

Have you enabled it?

Settings> Device Care> Battery> settings> Fast Charging

[MI5 · Accepted solution]

@Paul_Iddon 

Just checked on Samsung.com and it looks like you need the EP-P1100 for fast charging.

Yours appears to just be a standard QI charger.

https://www.samsung.com/uk/mobile-accessories/wireless-charger-pad-p1100/

[Paul_Iddon]

Thanks MI5.

I'm annoyed the USB-C socket has failed after just 4 months... Means I have to send the phone away for a week to get it fixed or pay £29 just to charge it up quickly cos of the phone fault...

[MI5]

That would annoy me too @Paul_Iddon esp as USB C is generally more reliable.