
on 01-02-2014 12:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:26
Hi
I my daughter got me a Samsung Flame for Christmas, I don't really have much idea how to use it or what the tech stuff means. So I was shocked to find on my recent bill that I have been charged for mobile data when I haven't downloaded anything or used the internet. I have since switched off the mobile data but I can no longer send picture messages. Do I have to use mobile data to send picture message ? My old Nokia didn't charge me any extra to send a picture message so why does this phone. I don't have any data allowance on my Simplicity sim only tariff & don't really wont to add any as I only want to use the phone for calls, text & picture message. Any help & advice would be most appreciated.
Thank You
Fiona
Solved! Go to Solution.
Accepted Solutions

on 01-02-2014 12:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:35
Re your old Nokia. It isn't the phone that charges for mms it is your tariff. There were some old tariffs that included mms as part of the allowance but I am not aware of any network that does.
O2 does offer a bolt on of 50 mms for £5 per month I believe but you will still need data access. Best to buy the £3 100mb bolt on.
- 24535 Posts
- 1075 Topics
- 3844 Solutions
01-02-2014 12:31 - edited 01-02-2014 12:37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
01-02-2014 12:31 - edited 01-02-2014 12:37
You have to have data on to send picture messages and you will be charged for MMS as well. If you want to go online you will need to get a data allowance and also purchase an MMS allowance if you want to send picture messages.
If you don't want to purchase a data bolt-on, make sure your setting for mobile data is switched off in settings and that you have also set your apps to update over WiFi only. Otherwise your apps will update using data and you will be charged.

on 01-02-2014 12:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:35
Re your old Nokia. It isn't the phone that charges for mms it is your tariff. There were some old tariffs that included mms as part of the allowance but I am not aware of any network that does.
O2 does offer a bolt on of 50 mms for £5 per month I believe but you will still need data access. Best to buy the £3 100mb bolt on.

on 01-02-2014 12:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:35
Sending mms is not taken from your tariff allowance and are charged for at 35p for contract users and 25p on payg.
It does not use data but as said data needs to be turned on so if you don't have a data allowance O2 would charge you £1 for the web daily.
E mail.
What's app
Snapchat
Viber
Bbm
iMessage
To name a few.

on 01-02-2014 12:38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:38
You would need your phone to access wifi for these services and in some cases the recipient would also need to have the same app I.e. whatsapp.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:43
Thank You So Much For Your Reply

on 01-02-2014 12:46
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:46

on 01-02-2014 12:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:48
Thank You For Your Help & Advice
Fiona

on 01-02-2014 12:52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-02-2014 12:52


