Solved: Re: Data transfer between accounts

KezMac · ‎04-08-2018

My daughter's phone has excess data. Can to transfer this to my number? We are both on one account

MI5 · ‎04-08-2018

@KezMac
It's not all that straightforward unfortunately.
What you need to do is nominate one account as the lead then upgrade the other account to a sharer plan https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-08-2018

@KezMac
It's not all that straightforward unfortunately.
What you need to do is nominate one account as the lead then upgrade the other account to a sharer plan https://www.o2.co.uk/sharer-plans

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎06-08-2018

Hi @KezMac, I hope @MI5's reply above answers your question, and please let us know if there's anything else the Community could help you with

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