Data roaming triggering when data roaming switched off

[Marg19580]

Data roaming is triggering even though device says switched of. This has resulted in a huge bill while I am in Mexico for three months. Anyone else had the same problem?

[MI5 · Accepted solution]

Unless data switch is off completely and not just the roaming switch, it is, unfortunately, a common issue / mistake.

[madasaf1sh]

Also to add some apps will update using wifi or data even if roaming data is switched off.

I would check which app is using data, and disable it from using data.

[EmilieT]

Hi @Marg19580, I hope the pointers above by @MI5 and @madasaf1sh will help you understand better what happen, but let us know if you have additional questions