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Cracked screen

noel1
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Hi,

 

I cracked my screen on my samsung galaxy yesterday, and now my phone won't work. What are my options?

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Cleoriff
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Hi @noel1

Have you got insurance? If so does it cover screen damage?

If not I would suggest you give Samsung a ring and see what they say re cost of repair. Far better than sending it back to O2 repairers

http://www.samsung.com/uk/

Veritas Numquam Perit

Girl in a jacket
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MI5
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Some of the latest phones came with free screen replacement check your MyO2 for the bolt on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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noel1
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Thank you

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MI5
Level 94: Supreme
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Check home insurance and bank accounts too as you may be covered for accidental damage on those.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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I am sure Samsung will give you the best advice (and price) regarding the replacement @noel1

Give them a call and see what they say...They will make a better job of repairing your device. They are the experts after all. Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

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Marjo
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Hi @noel1, how are you getting on with this, have you made any progress with the screen?

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jonsie
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If you get it repaired or replaced then please get yourself a good sturdy case and a screen protector. 

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