Solved: Conspiracy

blighty59 · ‎19-11-2017

Finish contract, go to a sim only deal, 1 month on get 4 texts in 4 days from o2 that say "Corrupt Text" 1 hour after last text phone dies! Sony Z5 Compact. Pink pixelated screen and wont turn off properly???

Surely not?

Tried everything to find the problem on line, nothing, complete reset on the computer, yes it did connect to PC Companion, but still same thing.

Any thoughts from anyone?

Off to get a replacement, regardless, if it can be fixed it will be a spare.

MI5 · ‎19-11-2017

I doubt it’s got anything to do with the texts but contact Sony for advice.
It sounds like the screen cable is lose or damaged or something else hardware related.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-11-2017

I doubt it’s got anything to do with the texts but contact Sony for advice.
It sounds like the screen cable is lose or damaged or something else hardware related.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎19-11-2017

It sounds more like a coincidence than a conspiracy.

I DO NOT WORK FOR O2

jonsie · ‎19-11-2017

@MI5 wrote:
I doubt it’s got anything to do with the texts but contact Sony for advice.
It sounds like the screen cable is lose or damaged or something else hardware related.

Hardware of the cable 🤑

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