Connectivity problems with HTC One S

[Anonymous]

I have been a Blackberry user for many years and felt it was time to enter the world of touchscreen. After lots of research/recommendations, I upgraded last week to an HTC One S.

I love the phone and am slowly getting better at touch screen but I am disappointed in the reduction in my connectivity with this phone.

O2 assure me it is not an inherent problem and I await a replacement handset which they say will solve the problem.

The problem is I have a poor signal on O2 mobile and with connection to my home WIFI.

My Blackberry had no such problems, the other handset in the family (BB) is still fine. However, I rarely get more than 1 or 2 bars on the HTC and often no signal at all.

My home WIFI router is business-grade, good quality and normally get a signal anywhere around my property. It is rubbish on the HTC!

Any ideas, siggestions, experiences, advice please?

Many thanks.

[perksie]

Hopefully the replacement will work ok.

[MI5]

Unfortunately it is a common problem on some HTC phones.

[Anonymous]

MI5, do you mean with individual handsets of this model or the model as a whole?

I'm trying to work out if the replacement with the same model is going to provide any benefit.

Many thanks.

[MI5 · Accepted solution]

Yes, I meant with some handsets.... It is an excellent phone when working correctly.....