custom-community-header-logo.text

Anonymous · ‎12-03-2013

Hi - I have just got a Samsung Galaxy SIII but am unable to connect to internet via Mobile Network. I have activated Mobile Data in settings, but when I try to access internet, it won't work. I can connect to internet via WiFi at home, but I need to be able to when I'm out and about too. Any ideas please? Thank you.

MI5 · ‎12-03-2013

You should be fine now

ps, you can just turn off wifi on your phone and mobile data will kick in automatically.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-03-2013

Sorry to be such a pain! I have followed all the instructions above, switched off the wireless but, despite all this, can't connect via mobile network. I am flummoxed!! Any more ideas please?? Thanks

perksie · ‎13-03-2013

What happens when you try to connect, does the web browser open ok?

Does it time out leaving you with a blank screen?

What type of connection shows at the top of the screen, E, G, 3G, H or H+?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎13-03-2013

Eureka! One of my colleagues has played with it and it is now fully functional! I am definitely a techno-geriatric! It seems I had the wrong network selected for the SIM I'm using!

Thank you to all for your help and encouragement! Finally, I have joined the 21st Century!!

MI5 · ‎13-03-2013

Well done

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎13-03-2013

Well done indeed, you had us a bit worried there!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎29-08-2013

Great. it worked.

perksie · ‎29-08-2013

@Anonymous wrote:
Great. it worked.

That was back in March of course!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎30-08-2013

@perksie wrote:
That was back in March of course!

I know, how random is that?

custom-community-header-logo.text

Connecting to Internet via Mobile Network

Lost Phone

ICON SIGN FOR VOICE MSG ON OLDER NOKIA SMALL OLD P...

Google pixel promotion offer

Lost/Stolen phone

How do I increase number of rings for incoming cal...